Tenant Protection
A service and guarantee built into every room
Protecting you from first contact to move-in, and beyond.
Protection that has your back
The Tenant Protection Fee is what makes renting with EasyRoomMatch safe and simple. If something goes wrong — the room isn't as shown, plans change, or you arrive and it's not what you expected — you're not alone. We support you, we act, and we keep working until you're settled.
Renting through Facebook groups is free. That's exactly why it's full of scams. The Tenant Protection Fee is what allows us to do things properly.
What it covers
Everything that stands between you and a bad move
Scam-free by design
Every room and every renter is checked by our team before you pay anything. No fake listings, no ghost profiles, no "send the deposit first" traps.
We verify who you rent from
We personally know and verify the renters we work with. You always know who is behind the room — many with public profiles and reviews from real tenants.
See the real room first
In Malta? Visit in person. Abroad? Live video viewing on WhatsApp. Either way — what you see is what you get. No surprises on arrival.
First-month guarantee
Not happy with your room during the first month? We find you another one completely free. Rent and deposit matters are handled directly between you and the renter — our guarantee covers finding you a new home.
Quick, human support
A real person on WhatsApp — before, during and after your move-in. Questions about the contract, the area, the flatmates? One message away. No bots, no ticket systems.
Full transparency
All costs — rent, deposit, bills, protection fee — confirmed and clear before you commit. You always know what you pay, to whom, and when.
How much is it?
One-time payment of
€395
You only pay it when you secure a room, together with the contract and deposit. Searching, matching and viewings cost you nothing.
It's included in every booking — that's how we make sure every tenant gets the same level of protection, no exceptions.
Frequently asked
Do I pay it for every room I ask about?
No. Searching, matching and viewings are free. You only pay the Tenant Protection Fee once, when you secure the room you want.
What if the room isn't as described?
That is what the first-month guarantee is for. Tell us during your first month and we look for another room for you, completely free. Rent and deposit matters are handled directly between you and the renter — our guarantee covers finding you a new home.
You're in good hands
Every room at EasyRoomMatch comes with Tenant Protection. You're guaranteed a safe, supported move-in — you'll never be left alone without a home in Malta.
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